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Rhythm Reading
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Contact

Questions, suggestions, mistakes in lessons or privacy requests: here is how to reach the Rhythm Reading team.

Write to the Rhythm Reading team using the form below or, if you prefer, by email at suporte@compilerapps.com.br.

We use your name and email only to reply. The message is not stored on the site.

What to write about

  • Mistakes in lessons: a count that doesn't match the score, a confusing text, an odd translation or a sound problem. Tell us the lesson number, the language and, if possible, the device and browser you use.
  • Technical problems: the score doesn't show, the sound lags, claps aren't recorded. The device model and browser help a lot in finding the cause.
  • Suggestions: ideas for exercises, guides or improvements to the site.
  • Teachers and schools: tell us how you use the course with your students and what could help in class.
  • Privacy: questions or requests about data, under Brazil's General Data Protection Law (LGPD). First, see the privacy policy: the site has no sign-up, and messages from this form are not stored on it.

Before you write

Some quick answers:

  • I lost my progress. Progress is stored in a browser cookie. If cookies were cleared, or if you used another browser or device, your progress won't show. It can't be recovered, because we don't store any data that identifies you.
  • I can't hear any sound. Check that the device isn't on silent and that the browser volume is on. On iPhone, the side silent switch also blocks sound from websites.
  • My claps seem late. Bluetooth headphones usually add audio delay. For “Your turn” mode, use the device speaker or wired headphones.
  • How can I practice better? See the guide How to practice rhythm reading and the most common mistakes.

On the videos

You can also leave comments on the lesson videos on the YouTube channel. It is a good place for questions about a specific exercise, because other students can help and benefit from the answer.